Additional Driver
Additional drivers are available for NOK 50.00 including tax per day. Unauthorized drivers are fully responsible for all damages to the Enterprise vehicles and damages caused by Enterprise vehicles. The person on the reservation is considered as the main driver, he or she should be present at time of pickup and responsible of any rental and rental related charges.
After Hours Service
After-hours pick-up service is available at this location. To set up after-hour service please contact the rental office on +4791692186. Please make sure that you can receive text messages on your mobile phone as instructions will be sent prior to pick-up. There is no fee for the after-hours pick up service.
For after-hours returns, please park the vehicle at a stall assigned to Enterprise. Drop the key in the Enterprise Dropbox in connection to the dealership. After-hours return is also free of charge.
Age Requirements
Minimum age for renting from Enterprise Norway is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of 100.00 NOK including tax per day with a maximum fee of 1000.00 NOK per rental. All car groups are available for renters between the ages of 18 - 99.
Cross Border Policy
Vehicles can be driven in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Sweden, Portugal, San Marino, Spain, Switzerland and the United Kingdom only. Ferry crossings with the vehicle are permitted. A cross-border fee of 250.00 NOK per day applies. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require authorization. Unauthorized cross-border travel will result in a breach of contract and incur a penalty charge of 10000.00 NOK.
Delivery and Collection
Currently not offered in Norway.
One Way Drop Policy
All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. This one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, the desired route, and car category.
Collision Damage Waiver and Theft Protection
Collision Damage Waiver And Theft Protection (CDWTP) is an optional coverage that reduces the renter's liability in case of damage to the body work, theft or attempted theft of the vehicle. If CDW is not included in the reservation, the renter has liability up to the full market value of the vehicle. If CDWTP is not included in the reservation, it is available for purchase.
If included in the reservation or purchased, the excess amount is 15,000 NOK for all car classes except premium, luxury and passenger van categories where the deductible is 20,000 NOK. Excess will be charged every time a vehicle is damaged/stolen.
Before purchasing CDW it is advised to determine, if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDW is not insurance.
Refueling Service
Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size.
Ask the rental agent at the counter.
Personal Accident Insurance
The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.
Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring
Forms of Payment
All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name. Digital cards (Apple Pay/Google Pay etc.), traveler checks, prepaid cards, cash, debit cards and retail store cards are not accepted as methods of payment. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 10000 NOK for all vehicle categories. For premium and luxury models, two credit cards are required in the renter's name. If customer purchases full insurance directly with the branch, an authorization of 2000 NOK will be taken on top of the estimated charges.
Renter Requirements
At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.
Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.
All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.
Third Party Liability
Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.
Zero Excess
Zero Excess (ZE) is an optional coverage available for selection by the renter. ZE is only available to purchase if Collison Damage Waiver and Theft Protection (CDWTP) is selected or included in the reservation. The purchase of ZE reduces the customer’s liability to 0 NOK in cases of damage to the bodywork, tires, rims or windshield, theft or attempted theft of the rental vehicle. ZE also includes roadside protection which allows the customer to waive financial responsibility for chargeable roadside incidents such as tyre punctures, lockouts and running out of fuel. You must adhere to all rental terms and conditions to receive the benefits of ZE.
Before purchasing ZE it is advised to determine, if a personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If ZE is declined, the renter will be required to pay these charges up to the Damage Waiver excess amount and seek compensation through their carrier of personal coverage. ZE is not insurance.