Additional Driver
Additional drivers are available for NOK 50.00 including tax per day. Unauthorized drivers are fully responsible for all damages to the Enterprise vehicles and damages caused by Enterprise vehicles. The person on the reservation is considered as the main driver, he or she should be present at time of pickup and responsible of any rental and rental related charges.
After Hours Service
After hours pick-up is confirmed for all vehicle groups with 12 hours advance notice during opening hours and the flight number and customer contact details (mobile phone number and e-mail address). Please make sure that your mobile phone is switched on when landed to receive a text message with instructions for pick up. Please find our location details at "location information". After hours pick up is charged NOK 500.00 (including tax). After hours return is free of charge.
Late arrivals: if you make a reservation specifying a pick-up location and you do not arrive at the specified pick-up location for the rental within an hour of the specified pick-up time, (or if the location closes before then, by the location's closing time), the reservation will expire.
However, if you are arriving by airplane and have flight details (including airline and flight number), the reservation will be held until one hour after the flight has landed and cleared. In the case of flight delay whereby the new arrival time is outside of the pick-up location opening hours, the location will remain open provided that the carrier has notified the delay and the new arrival time. For afterhours returns depositing the keys and rental agreement in a key box (intended for after hour returns) does not constitute the end of the rental. You remain liable for any damages until an Enterprise employee takes possession of the vehicle when the Enterprise location opens.
Age Requirements
Minimum age for renting from Enterprise Norway is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of 100.00 NOK including tax per day with a maximum fee of 1000.00 NOK per rental. All car groups are available for renters between the ages of 18 - 99.
Cross Border Policy
Vehicles can be driven in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Sweden, Portugal, San Marino, Spain, Switzerland and the United Kingdom only. Ferry crossings with the vehicle are permitted. A cross-border fee of 250.00 NOK per day applies. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require authorization. Unauthorized cross-border travel will result in a breach of contract and incur a penalty charge of 10000.00 NOK.
Delivery and Collection
Currently not offered in Norway.
One Way Drop Policy
All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. This one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, the desired route, and car category.
Refueling Service
Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.
Loyalty Availability
Enterprise Plus customers can earn points on qualifying rentals at this location. Redemption of points is not available at this location.
Emerald Club customers can earn credits on qualifying rentals at this location. Redemption of free days is not available at this location. Note: Emerald Club members can earn credits at National and Enterprise brand locations.
A reservation must be booked in advance, and must have the member number attached, in order to earn credit/points.
Pack 1 Protection
Basic package - The Basic Package is an optional service, that includes Road Assistance Protection or RAP, Tires and Windshield Protection or TWP and Personal Accident Insurance or PAI for a more advantageous price than if the products are purchased separately. CDWTP must be accepted to be able to purchase this additional insurance product or coverage.
Pack 2 Protection
Premium Package - The Premium Package is an optional service, that includes Road Assistance Protection or RAP, Tires and Windshield Protection or TWP, Personal Accident Insurance or PAI and Super Collision Damage Waiver Theft Protection or SCDWTP for a more advantageous price than if the products are purchased separately. CDWTP must be accepted to be able to purchase this additional insurance product or coverage.
Personal Accident Insurance
The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.
Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring
Forms of Payment
All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 5000 NOK for the categories Mini, Economy, Compact, Intermediate, Standard, Full-Size and 8000 NOK for the categories Premium, Luxury.
Roadside Protection
Roadside Protection (RAP) is an optional coverage available for selection by the renter. RAP allows the customer to waive financial responsibility for chargeable roadside incidents such as tire punctures, running out of fuel and lockouts. RAP does not cover self-inflicted situations such as misfuelling and does not eliminate the customer's deductible in the event of damage or theft, regardless of which protection you choose at the time of pick-up. RAP is mandatory for all customer's taking the vehicle out of the country. You must adhere to all rental terms and conditions to receive the benefit of RAP.
Renter Requirements
At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.
Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.
All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.
Super Collision Damage Waiver
Super Collision Damage Waiver is an optional coverage that reduces the renter’s liability in case of damage to and/or theft of the vehicle.
The Excess deductible is 3000 NOK for all vehicle categories and covers the following.
- Third Party Liability
- Damage/Collision Waiver
- Theft Cover
Please note: Collision Damage Waiver must be included in the reservation or purchased before you can chose Super Collision Damage Waiver.
If you wish to reduce your excess to zero instead, you can purchase the Zero Excess cover.
Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring
Arrival Directions
Follow the signs to car rental - Enterprise / Alamo / National.
Third Party Liability
Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.
Tire and Windshield Protection
Tire and Windshield protection is an optional coverage which reduces the renters’ financial responsibility in the event of damage to the tires or windshield of the vehicle subject to the terms and conditions of your rental contract and applicable laws.
It is available for an additional fee and reduces the excess for damage the undercarriage, the tires or windshield of the vehicle from NOK 10000 to NOK 0,- .
Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring
