Additional Driver
Additional Driver- 20.00 EUR per rental inclusive of VAT for all car groups. All rental terms and conditions apply.
After Hours Service
After Hours Pickups: Our counter will be manned to accommodate after hours pickups. At the time of reservation the airline flight number will be required. This service is on request and a minimum advance notice of 48 hours is required. Please call reservations at +386 30208890 for further information. There is a fee for after hours service between 23:00 and 07:00 of 30.00 EUR inclusive of VAT.
After Hours Returns: Please park the vehicle in the Airport Rent A Car parking lot and drop the vehicle key in the drop box located at the rental counter in the main terminal. Customers are free to drop vehicles outside the opening hours without a member of staff being present. The vehicle will be inspected by an employee the next business day and customers will receive a confirmation after the vehicle has been checked-in. If a customer wishes for a member of staff to be present during return outside the opening hours between 11pm and 7am, an afterhours service charge of 30.00 EUR including VAT will apply. Customers should notify a member of staff at time of pick up if they wish to make use of this service.
Age Requirements
Minimum age for all car groups is 18 except Premium which is 21. Maximum age for all car groups is 70 yrs old. A fee of 40.00 EUR per rental inclusive of VAT applies to drivers aged 18-20 and 70+ age.
Cross Border Policy
Cross Border Policy: Cross border rentals are allowed within the European countries with the exception of Bulgaria and Romania. Travel to Turkey NOT ALLOWED.
Applicable fees for cross border travel are:
EU Countries - 20 EUR per rental
Bosnia and Herzegovina, Serbia, Macedonia and Montenegro - 50 EUR per rental
Albania and Kosovo - 122 EUR per rental
All charges above are inclusive of VAT
Prior written authorization is required (ask rental agent at the time of pickup). There is also an insurance fee that applies. The guarantee is equal to the buying value of the rented car. Please contact the reservations department at +386 30208880 for further information. The Green Card covers the rented vehicle with basic insurance (T.P.I.) as long as it remains in the borders of the country for which it is issued. Roadside assistance or car replacement while driving abroad is available.
Damage Waiver
Collision Damage Waiver (CDW) is an optional service and reduces the renter's liability in the event of damage the vehicle when no responsible third party is identified.
If CDW is not included in the reservation, it is available for purchase at the rental counter. If CDW is not included in the rental or CDW is declined, the renter will be liable for the total cost of damages to the vehicle or the full value of the vehicle in case of damage.
If purchased or included in the rental, the excess is:
1000 EUR for the vehicle categories Mini, Economy;
1200 EUR for the vehicle categories Compact;
1500 - 1800 EUR for Intermediate and Standard vehicles;
2000 EUR for all passenger Vans and all commercial vans;
and from 2500 - 5500 EUR for all Premium and Luxury vehicles.
The excess will be charged every time a vehicle is damaged
Before purchasing CDW, it is advisable to determine if the renter's personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. The Collision Damage Waiver (CDW) is not insurance.
Delivery and Collection
Delivery and Collection service up to 10 kilometers of city limits is free of charge. Delivery and Collection services outside of the 10 kilometer city limit radius will incur a service charge of 12.20 EUR, plus a per kilometer fee of 0.85 EUR. All fees quoted include VAT. The driver must be present to show their passport and confirm payment method. Please call our reservation team at +386 30208880 for more information and to request delivery and collection service.
One Way Drop Policy
One way rentals are available intra Slovenia and also from Slovenian rental offices to select International locations. Please contact our reservations department at +386 30208880 for additional information relative to available one-way routes and respective drop fee pricing.
Exclusive Policy
Cost of rental includes unlimited kilometers, Third Party Liability and VAT. Should renters intend to drive the rental vehicle on Slovenian motorways an additional mandatory vignette fee of 3.00 EUR per day including VAT chargeable at counter will apply.
Refueling Service
Refueling charges: Full to full. All vehicles are delivered with a full tank and must be returned in the same condition. In cases when the vehicle is returned with less than a full tank, the difference will be charged according to the official rate of Enterprise Rent-A-Car Slovenia. Fees for tank services also apply at a cost of 36.60 EUR inclusive of VAT.
Insurance Policy
SUPPLEMENTARY LIABILITY PROTECTION SLP - THIRD PARTY INSURANCE IS A LEGAL REQUIREMENT AND FREE OF CHARGE. IT PROTECTS THE RENTER - DRIVER AND OTHER AUTHORIZED DRIVERS AGAINST LIABILITY IN THE CASE OF THIRD PARTY BODILY INJURY OR DEATH AND THIRD PARTY PROPERTY DAMAGE. THIRD PARTY LIABILITY INSURANCE DOES NOT COVER LOSS OF, OR DAMAGE TO THE RENTAL VEHICLE. RENTER - DRIVER IS RESPONSIBLE FOR THE FULL VALUE OF THE VEHICLE REGARDLESS OF FAULT. SUBJECT TO ACCEPTANCE OF THE OPTIONAL INSURANCE OPTIONS.
Loyalty Availability
Enterprise Plus customers can earn points on qualifying rentals at this location. Redemption of points is not available at this location.
Emerald Club customers can earn credits on qualifying rentals at this location. Redemption of free days is not available at this location. Note: Emerald Club members can earn credits at National and Enterprise brand locations.
A reservation must be booked in advance, and must have the member number attached, in order to earn credit/points.
Miscellaneous Policy
During the winter season of 15 November to 15 March and in cases of inclement winter weather conditions in the country of Slovenia all rental vehicles are fitted with winter tires in accordance to local road laws. Winter tires are included in all rates.
Forms of Payment
Visa, Diners and Mastercard credit cards are accepted. All cards presented must be in the renter’s name. A security deposit will be blocked on the credit card and the estimated cost of the rental will be charged at the time of pickup. The deposit will be released by the cardholder's bank upon notification of return of the vehicle.
Deposit amounts and categories:
700.00 EUR for Mini and Economy
900.00 EUR for Compact and small Commercial Van
1100.00 EUR for Compact Convertible, Intermediate and Standard Manual
1300.00 EUR for Standard Automatic; Standard SUV and Wagon; Standard and Full size Passenger Vans; Standard Commercial Van
1600.00 EUR for Premium and Full size SUV
2000.00 EUR for Luxury and Luxury Passenger Van
2500.00 EUR for Premium SUV
Debit cards and cash cards are accepted as forms of payment for the rental or to purchase additional products. The deposit must be paid with a valid credit card. Please enquire at the local branch for details.
Roadside Protection
Roadside Protection: Roadside Assistance Protection is provided 24 hours day 7 days a week and is free of charge. The 24/7 Roadside Assistance telephone number is +386 30208881.
Renter Requirements
Valid IDP in Latin characters along with the National one or European Union driving license held for at least 12 months, identity card or passport.
Supplemental Liability Protection
Supplementary Liability Protection SLP - Third Party Insurance is a legal requirement and free of charge. It protects the renter/driver and other authorized drivers against liability in the case of third party bodily injury or death and third-party property damage. Third party liability insurance does not cover loss of or damage to the rental vehicle. Renter/Driver is responsible for the full value of the vehicle regardless of fault. (subject to the acceptance or inclusion of the optional insurance products).
Theft Protection
THEFT PROTECTION (TP) covers the rented vehicle against total theft with a deductible amount as per categories below.
If TP is not included in the reservation, it is optional and available for purchase at the rental counter.
1000 EUR - Mini, Economy, Economy Special;
1200 EUR - Compact Manual, Compact Special;
1500 EUR - Compact Convertible, Intermediate Manual; Intermediate Automatic
1800 EUR - Intermediate SUV, Standard, Standard Fullsize, Station Wagon
2000 EUR – Standard Van, Fullsize Van;
2500 EUR - Fullsize SUV, Premium Convertible;
3000 EUR - Luxury, Luxury Van, Intermediate Elite;
5500 EUR - Luxury Elite, Premium SUV
Tire and Windshield Protection
Tire and windshield protection is an optional coverage that reduces the renter's financial responsibility in the event of damage to the tires and/or windshield and is subject to the terms and conditions of your rental contract and applicable laws.
It is available for an additional fee and reduces the excess for damage to the tires and the windshield of the vehicle to ZERO.
If not included in your reservation, a Collision Damage Waiver (CDW) is required to be able to purchase tire and windshield protection.
Ljubljana Airport